Shopify Maintenance Service to Ensure Your Online Store Runs Smoothly
Solutions Crafted to Help You “Work on Your Business”
Plan
Grow
Need occasional updates for your Shopify store? This package is the perfect starting point.
$99/monthly
What’s included
- Monthly security checks
- Basic performance optimization
- 1 hour of Development
- 20% off on Development cost
- Email Support
Disclaimer: Perfect for small stores.
Plan
Peak
Perfect for growing Shopify stores needing frequent monthly updates to enhance their online presence.
$249/monthly
What’s included
- All Grow Plan Features
- Bi-weekly security checks
- Advanced performance optimization
- 3 hours of Development
- Priority email support
- Minor updates and fixes
- 24/7 Security Monitoring
- Free Malware Removal
- Personal Account Manager
- 30% off on Development cost
- Monthly reports
- Monthly Speed Optimization*
Disclaimer: Suited for medium to large stores with moderate customizations. Terms and Conditions Apply.
Plan
Premium
For growing businesses with advanced website support needs
Starting From
$749/monthly
What’s included
- 5 hours of development
- 3rd Party Integrations
- Custom Development
- Weekly Backups
- SEO and Performance Reporting
- Dedicated Account Manager
- 40% off on Development cost
- Priority Support
Disclaimer: Suited for large and complex stores. For very large or corporate projects, ask about our custom plans. Terms and Conditions Apply.
WP Minds has saved my business website
These guys are the best! Lifesavers actually. They have solved all my problems this past year, including a big one created by another tech “professional.” WP Minds has saved my business website and now I won’t go anywhere else. Can’t recommend them more!!!
Stephanie Mahoney
See What Our Clients Have to Say
Wondering what is Shopify website maintenance service and why you need one?
Maintaining your Shopify store can be time-consuming and tedious. Neglecting any aspect of your store’s upkeep can negatively impact your customers’ experience, security, and overall business performance.
Our Shopify website maintenance packages cover everything you need, allowing you to focus on growing your business while we handle all the technical aspects. Here’s a detailed analysis of what is included:
Software & Plugin Updates
Surveys show that outdated Shopify sites are a significant security risk, contributing to 44% of hacking incidents. Keeping your Shopify software and plugins up-to-date is crucial for maintaining security and performance.
Our website care plans include:
- Shopify updates
- Plugin updates
- Theme updates
24/7 Website Security
On average, hackers attack websites 2,244 times a day – which means every 39 seconds. Comprehensive 24/7 website security is essential to protect your site from hacks and unauthorized access.
Our Shopify Maintenance Service include:
- Daily cloud backups
- Force secure passwords
- SSL certificate
- Database protection
Responsive. Dedicated. Solution-oriented.
If you’re looking for a team of people who go over and beyond, then WP Minds is who you’re looking for. Excellent quality of work. Responsive. Dedicated. Solution-oriented. A pleasure to work with.
Anneline Breetzke
Website Uptime Monitoring
Website uptime monitoring ensures that your Shopify store remains visible and operational for your users, minimizing the risk of downtime.
Our Shopify care plans include website up-time monitoring to quickly identify and address any issues, ensuring your store remains accessible and functional for your customers.
Website Performance Scans
47% of users expect a web page to load in 2 seconds or less, and 53% of visitors will leave a page if it takes longer than 3 seconds to load.
Ensuring optimal site speed is crucial for attracting traffic, improving search engine rankings, and boosting sales. Regular website performance scans help to improve and maintain website speed.
Our Shopify Maintenance Service include website performance scans so you can optimize your website performance regularly to improve your business.
Website Speed Optimization
1 second delay in page speed reduces page views by 11%, decreases customer satisfaction by 16% and eats away 7% of the coveted conversion rate.
Ensuring your site loads quickly is crucial for maintaining engagement and maximizing sales.
Ongoing optimization to enhance your site’s responsiveness and loading times, helping you attract more traffic and boost your sales.
Real-Time Activity Tracking
Real-time activity monitoring helps you to observe and analyze all the data. And allows you to monitor your website’s activities in real-time.
Our website care plan includes real-time activity tracking, should you need it to track real-time activity.
Monthly Reports
The monthly website report keeps you updated on your site updates and its performance and helps track the progress towards the target
Our Shopify Maintenance Service include monthly reports so you can regularly track your website health and performance.
Positive: Professionalism, Responsiveness
We are an agency that does not use outside service providers very often. Actually, almost never. We are very detail oriented and get really upset when our our work is not done right. So you can imagine we are not any better when others do not do a good job. Working with WPMinds has been a surprisingly good experience. Not everything is perfect, as nothing ever is since we are all humans. But how they respond when something “is off” is great. They really care and are honestly always nice as well. And their communication, both written and via voice is excellent. As time has gone on, and they learn more about how we work (and visa versa), I can say that I am much happier with the work we do together than I ever could have imagined. I am very happy that we decided to work with WPMinds and I expect that we will for a long time into the future. I highly recommend them.
Steven Laff
Frequently Asked Questions
Can I upgrade or downgrade my plan?
Yes, you can upgrade or downgrade your plan at any time. If you’re not sure which plan is right for you, we recommend starting with the Core Plan and upgrading as your needs grow.rn
How are backups handled in these plans?
We perform daily secure backups for the Core and Grow plans, and more frequent backups for the Peak plan. All backups are stored securely off-site for easy recovery.rn
Is there a contract or minimum commitment period?
No, there are no long-term contracts. Our plans are billed monthly, and you can cancel or change your plan anytime
How do I get started with a plan?
Simply choose the plan that best fits your needs and sign up through our website. If you need help selecting a plan, feel free to schedule a free consultation with us.rn
What kind of support can I expect?
All plans come with email support. The Grow and Peak plans offer priority support, and the Peak plan includes dedicated email support from a professional account manager.
What is included in the website performance checks?
Our performance checks involve analyzing your website’s loading speed, responsiveness, and overall efficiency. We identify areas for improvement and implement necessary optimizations to enhance user experience and site performance.
Are SEO services included in these plans?
Basic SEO monitoring is included in the Core Plan, while the Grow and Peak plans offer more advanced SEO recommendations and tools. However, full-scale SEO services like content creation and link building are not included but can be discussed as part of a custom plan.
Can I request specific times for updates and backups?
Yes, we can schedule updates and backups during off-peak hours or at specific times that suit your business needs to minimize any potential disruption to your website’s operation.
How does the emergency support work in the Grow and Peak plans?
Emergency support refers to prioritized assistance for urgent issues like website downtime, security breaches, or critical functionality problems. This service ensures faster response and resolution times for such critical issues.
What kind of security optimizations are included?
Security optimizations include regular security scans, malware detection and removal, implementing firewalls, and other proactive measures to protect your website from security threats and vulnerabilities.
How often will I receive reports about my website?
Monthly reports are provided in the Core Plan, detailing the health and performance of your website. The Grow and Peak plans offer more detailed and frequent reporting, including performance analytics and SEO insights.
What happens if I exceed the limit of Shopify edits in the Grow Plan?
If you exceed your monthly limit of Shopify edits in the Grow Plan, we can still accommodate additional requests at a nominal extra charge, or you can consider upgrading to the Peak Plan for unlimited edits.
Do you offer refunds if I’m not satisfied with the service?
We strive for complete client satisfaction. If you’re not satisfied with our service, please contact us to discuss how we can make it right. While we don’t typically offer refunds, we’re committed to resolving any issues to your satisfaction.
Can I customize my plan to include additional services?
Yes, we offer the flexibility to customize plans based on your specific needs. Please contact us to discuss your requirements, and we can tailor a plan that best suits your website.
What is your turnaround time?
We aim to respond within 6 hours and resolve all issues asap.
