Solutions Crafted to Help You “Work on Your Business”
|Unlimited Website Customisation / Development Tasks – upto 60 Minutes Each*You can request any WordPress task that a developer can complete below or within 60 minutes. One task at one time.|
|WordPress Core Software Updates*Our support team will keep an eye on WordPress & plugin updates to make sure to update it as soon as we become aware of any update.|
|Secure Offsite Backups*Your website will be backed up daily to make sure that we can restore your website from the latest backup if situation arises.||Free SSL Certification InstallationWe’ll assist you with the installation of an SSL certificate provided by your host or purchased from 3rd party. With HTTPS, data on your site will be encrypted and your visitors feel secure.|
|WordPress Video Tutorials*Once you’ll sign up for the plan, we will install the WordPress tutorial within your website dashboard to give you access to WordPress 101 videos so you can manage your website content with ease.|
|eCommerce and Membership Websites|
|New Website Development*Great opportunity if you’re looking to develop a new website. Pay annually for a professional plan and we will convert your design into a live WordPress website. You can have unlimited pages on your website but custom page designs will be limited to maximum 7 pages. If you need more custom pages, please have a word with our support team and we will do our best to help you. Only brochure sites included in this offer without any advance features. If package is on any promotion/discount this offer will not be applicable.|
|Website Performance Reports*You’ll receive the monthly website reports to keep an eye on your website performance.|
|WordPress Security / Malware Monitoring 24/7/Malware Cleaning*We work with Sucuri, our security partner. They’re one of the best website security solution provider in the world.|
|Speed Optimisation*We will optimise your website to load really fast. We aim to bring your website into the green zone on Google page speed test. So crucial for your search engine optimisation & conversion.|
|Website Uptime Monitoring*We will monitor your website 24/7. We will let you know if your website will be down for any reason and also will start working on your website to bring it back online within our scope of service. We will let you know once your website will be up and running again or we will need to discuss any other solution with you.|
|Priority Support*Keeping your website up 24/7 is our business. If you need help please contact our support team and we will do our best to provide support 24/7.|
We aim to respond to your support request within 6 hours and often it will lot quicker.
|Jobs Checked By QA Team*Each WordPress tasks will be checked by the quality assurance team before we will confirm you the completion of your task. Huge time saver most of the time for you.|
|Clone Your Website / Create a Staging Site*Your business requires continuous optimisation and tweaking to perform better.|
Staging site gives you option to test your tweak before implementing to your live website.
|Custom Support Plan*We understand that not every business is same. If you require custom WordPress support, please contact us and we will be happy to discuss your custom solution.|
|Dedicated Account Manager*You will have one point of contact for all your website development tasks. This gives your account manager an opportunity to understand your business better and provide you an excellent support.|
|Choose Your Solution|
If you require custom WordPress theme development, please click here to get in touch for the quote.
Frequently Asked Questions
Q#1 What will happen once I’ll sign up?
All the team at WP Minds will be jumping out of their seats to welcome you on board. Depending on your chosen plan, we will add your website into our website care list, schedule regular tasks and we will be in touch with you to explore ways to help you grow your business.
Q#2 Can I change my plan?
Absolutely, you can change your plan anytime. If you need to change your plan, please email to our support team and from next billing cycle you’ll be charged based on your new chosen plan.
Q#3 What do you mean by unlimited development tasks?
Any task that a basic developer can perform an hour or under. One task at one time.
Q#4 What is your support response time?
We love to support our customers lightening fast and we’re committed to respond to all support requests within 6 hours 7 days a week.
Q#5 How do you offer support?
You can email us your support request via email or through your WordPress dashboard.
Q#6 Can you help with bigger development task?
Our team will be happy to discuss with you the options for those bigger development tasks or new projects, which usually takes lot more time than an hour to a developer to complete.