Website Content Strategy: 14 Questions to Build Your Plan

Do you have a website content strategy to grow your online coaching business?

If not, you are swimming against the tide.

Most people struggle with the following when developing a website content strategy:

• Not sure exactly why they need a website
• How to wireframe website homepage
• How many pages do they need
• Importance of an email list
• How to promote a website

There are four pillars of a winning coaching website:

1. Website strategy 
2. Website development and regular care
3. Website promotion
4. Continuous website optimisation

Before you start developing your website, it is critical to have a website content strategy to achieve desired results from your website.

The following questions will help you develop a winning website content strategy.

1. Why do you need a website?

• Brochure website. Your online business card. Easy to build but hard to generate organic traffic.
• Lead generation website. A brochure website along with detailed information pages or a blog. Hard to produce quality content but a high chance of building organic traffic if done right.
• Complete online coaching platform. This requires a lot of planning, time, and resources.

Choose your option as per available resources.

2. What problem do you solve?

• Go ten miles deep instead of ten miles wide
• Create better and targeted content
• Do well in organic search results
• Figure what your clients want better
• Create better coaching programs

Defining the problem you solve is the key to developing a better coaching solution for this particular problem.

3. What is your solution?

4. Results your customers will get using your coaching services

• A clear life plan
• Better leadership
• No more debt
• Improved productivity
• Happy relationships

Defining the outcome will help you work backwards to plan a better coaching solution and manage the expectations of your coaching clients.

5. What must be the goal of your website header?

1. How do you make your prospect’s life better? 
2. What do you offer? 
3. How can I work with you?  

Can your prospects answer these three questions within five seconds of landing on your website? If yes, you have their attention, and you will likely improve your website conversion.

6. What do you do?

Can you explain what you do in one or two sentences?

Do you have an elevator pitch or standard response to this question each time someone asks you this question?

It would be best if you tackled this while developing your website strategy, which you can use on all of your marketing collateral, such as:

• Email signature
• About page
• Social media profiles

Your response to what do you do question must have the following three elements:

• The problem your clients are facing
• Your solution
• And results

7. What is at stake if customers don’t buy your services?

If there are no stakes, no one buys anything.

Most businesses assume that their prospects know what is at stake if they don’t do business with you. However, as a coach, it is your responsibility to remind your prospects even if they know that there are high states if they don’t do business with you.

This is another must-have section of your home page, which you must tackle at the strategy stage.

Here is an example of the stakes section:

8. What benefits will your customers experience when they buy your product or service?

They say seeing is believing.

There is nothing more powerful than seeing the results of any service or product. I think most of us make our buying decisions, such as on Amazon, by checking the reviews of previous buyers.

Collecting customer reviews and sharing case studies can add tremendous power to your website.

9. How your customers can do business with you?

10. How will you build rapport with your prospects?

11. How will you collect emails to stay connected with your prospects?

• 91 per cent of US adults like to receive promotional emails from companies they do business with
• Email is almost 40 times more effective than Facebook and Twitter combined in helping your business acquire new customers.
• According to 80 per cent of professionals, email marketing drives customer acquisition and retention.
• Email marketing is more likely to drive sales than social media marketing.

The best ways to collect emails are by offering valuable lead generators in exchange for an email id of your prospects.

A commonly used lead generators are:

• Guide
• List
• Email course
• Checklist
• Free consultation

What can you create that will be worth leaving an email address by your prospects?

12. How will you nurture your email lists to buy your services?

Collecting emails is hard.

However, the true value of collecting emails for your coaching business lies in staying in touch with your email subscribers on a regular basis, which is even harder.

How will you stay in touch with your email subscribers?

Common ways are starting a weekly or monthly email newsletter or sharing a regular blog post with your subscribers.

The more quality you share through your emails, the better the conversion will be.

13. How many pages do you need for your website?

In my opinion, you should look at your website as your business book. After that, list down your business book’s chapters and create a page for each chapter.

Instead of adding low-quality pages to your website, consider updating and improving your business book chapters to get more value for your investment.

How many pages do you need to explain what you do, why your prospects should work with you, and how they can contact you?

14. How will you optimize your website for SEO?

• Paid ads
• Social media
• Search engine optimization (organic traffic)

If you are starting out, you may want to try all three and see what works for you. However, organic traffic is the dream of every business, which is the hardest to build as well.

Conclusion

Website content strategy will help you improve your overall marketing. Answering these fourteen questions will help you with the website development process and promotion as well.

The best website content strategy is the one that works for you and your prospects.

Which of the above questions did you find most helpful in creating your website strategy?

Feel free to schedule a call if you need help with your website strategy.